Terms of Service

Last updated: September 25, 2026

Effective: September 16, 2026

These Terms of Service ("Terms") set out the conditions for using the application and website "How We Work" ("the Service"), provided by Sakina Maezawa ("we" or "us").

Your licence to use the app obtained from the App Store is governed by Apple's Licensed Application End User License Agreement. These Terms set out, in addition, the conditions specific to the Service.

1. About the Service

The Service is a tool for writing down what you would like people at work to know, choosing who to share it with, and letting them read it and say "Got it."

The Service is not a medical, diagnostic, or therapeutic product. It is not intended to assess or improve any condition, and we make no such claims.

2. About agreement within the Service

"Got it" in the Service is not a legally binding agreement.

The Service records the fact that something was read and received between you and the other person. It does not change the terms of your employment contract, and it does not replace any procedure required under employment law.

If you need a formal arrangement about accommodations at work, please follow the process your employer has in place. What you record here can be used as material to make that conversation easier to start.

3. Your account

  • You need an account to use the Service. You can sign up with Sign in with Apple, a Google account, or an email address (magic link).
  • Accounts are intended for personal use.
  • You must be at least 13 years old to use the Service.
  • We suggest using a personal email address — one you can still receive mail at after leaving or changing jobs. If you sign up with a work address and lose access to it, you may not be able to recover your account.

4. What you write

  • What you write in the Service belongs to you. We do not acquire any rights to it.
  • We store and display it only as far as necessary to provide the Service.
  • We do not use it for advertising, and we do not sell it to anyone.
  • We do not use what you write to train artificial intelligence.
  • You can create a share link for each person and choose which items that link includes.
  • The person who opens the link sees only the items you chose to include.
  • You choose who receives a link. We cannot technically prevent someone who receives a link from forwarding it to others. Please choose who you share with.
  • You can stop sharing at any time. A link you have stopped can no longer be opened.

6. Paid features (Supporter)

The features of the Service are free to use. The paid items exist to support the development of the Service, not to unlock features.

Name Price Type
Monthly support ¥300 / month Auto-renewing subscription (1 month)
Small tip ¥100 One-time purchase
Large tip ¥500 One-time purchase
  • Payment is handled through the App Store. We never receive your credit card details.
  • Auto-renewal: "Monthly support" renews automatically unless cancelled at least 24 hours before the end of the current period. Your App Store account is charged within 24 hours before the period ends.
  • Cancellation: You can cancel at any time from Settings > Apple ID > Subscriptions on your iPhone.
  • One-time purchases (Small tip, Large tip) complete at the moment of purchase.

Prices shown are for Japan. Prices in other countries and regions follow what the App Store displays.

7. What we ask you not to do

  • Anything that violates the law
  • Creating share links while impersonating someone else
  • Writing content that infringes on the rights of others
  • Interfering with the Service (unauthorised access, placing excessive load, and similar)
  • Analysing, modifying, or redistributing the Service (except where permitted by law, or to the extent permitted by the licence terms of open-source components included in the Service)

8. What we do not promise

  • We do not guarantee that the Service will always be available without interruption. It may be unavailable temporarily due to maintenance or faults.
  • We do not guarantee that using the Service will improve your situation at work.
  • We are not liable for damages arising from use of the Service, except where caused by our intent or gross negligence.
  • The Service is run by one person. A reply to an enquiry may take several days.

9. Changes to and closure of the Service

  • We may change what the Service offers.
  • If we close the Service, we will give notice in the app or by email at least 30 days before it closes. We will explain how you can take out what you have written before then.

10. Changes to these Terms

We may change these Terms. If we make a significant change, we will let you know in the app. If you continue to use the Service after a change, we will treat that as your agreement to it.

11. Governing law and jurisdiction

These Terms are interpreted under the laws of Japan. In the event of a dispute concerning the Service, the Saitama District Court shall have exclusive jurisdiction as the court of first instance.

However, if you are using the Service as a consumer, this agreement may be limited by the Consumer Contract Act and other applicable laws.

12. Contact

Questions about these Terms: support@howwework.app